Privacy Policy

1. Overview

Welcome to GiftsInStories, a digital service that creates personalized AI-generated audio stories for children — designed, purchased, and managed entirely by adults. We respect your privacy and are committed to keeping your information secure, private, and used only for the purpose of delivering your story.

This service is available to users in the United States, United Kingdom, Canada, and Australia. We do not offer or market our services to residents of the European Union.

2. Information We Collect

We collect only the information necessary to create and deliver your personalized story experience:

• Contact Information: name and email address for order communication and digital delivery.
• Order Details: selected story type, genre, personalization preferences, and delivery settings.
• Payment Information: handled securely by trusted payment partners; we never store your credit card details.
• Technical & Analytics Data: anonymized data such as browser type, device, and site activity to improve performance.

We do not collect:

• Personal or identifying data about children.
• Sensitive data such as addresses, dates of birth, or photos.

3. How We Use Your Information

Your information is used solely to:

• Create, deliver, and support your personalized story order.
• Send order confirmations and updates.
• Improve our storytelling platform and user experience.
• Share special offers or updates, if you choose to subscribe.

We never sell or rent your personal data to third parties.

4. AI and Voice Generation

• All voices used in our stories are synthetic and fully licensed from professional voice providers.
• Our AI technology generates story content and narration based on the input you provide during checkout.
• None of your inputs are used to train AI models or shared externally.
• Every story is generated securely and reviewed for quality before delivery.

5. Data Sharing and Service Providers

We may share limited data with trusted third-party service providers who assist us in delivering your order, including:

• Payment processing partners
• Cloud hosting and storage providers
• Email and delivery systems

All service providers are bound by confidentiality and data protection agreements.

We do not disclose internal systems, vendors, or infrastructure publicly for security reasons.

All partners act as independent data processors or service providers and are contractually required to process information only on our behalf.

6. Children's Privacy

Our service is designed for adults purchasing for children. We do not knowingly collect or store personal data from minors.

Parents or guardians may include general story details (like a child's first name or interests) that do not identify the child. If we discover that identifiable data about a minor has been submitted, it will be deleted immediately.

We encourage parents to avoid including sensitive or identifying details in story inputs.

7. International Data Processing

Your data may be processed or stored on secure servers outside your country for hosting or delivery purposes. We ensure all partners maintain reasonable security standards and confidentiality protections.

We ensure any cross-border data transfers occur only with partners that provide adequate privacy safeguards under applicable laws.

7.1 Cookies and Analytics

We use privacy-focused analytics tools (such as Google Analytics) to understand site usage and improve overall performance. Data is collected only in anonymized or aggregated form and cannot be used to identify individual users.

We may also analyze aggregated advertising or technical performance data — for example, from social or marketing platforms — to measure campaign effectiveness and improve user experience.

You can disable analytics or cookies in your browser settings at any time. Doing so will not affect your ability to access, purchase, or receive your story.

8. Data Retention

We keep customer information only as long as necessary to:

• Fulfill your order and provide support.
• Meet accounting and legal requirements.
• Maintain your access to previously purchased stories.

You may request deletion of your information at any time by contacting us at privacy@giftsinstories.com.

9. Security Measures

We use industry-standard security practices to protect your data, including:

• Encrypted website connections (HTTPS / SSL)
• Secure, access-controlled storage
• Regular system updates and monitoring

While no system is 100% immune to risk, we continuously work to maintain the highest security standards.

Access to customer data is restricted to authorized personnel only.

10. Marketing Communications

If you choose to subscribe to our updates, we may occasionally send you offers, new releases, or promotions. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

Order-related or transactional emails are considered essential to service delivery and are not marketing communications.

11. Policy for Non-EU Markets

GiftsInStories is operated from the Slovak Republic but serves only users located outside the European Union. We do not process data of EU residents and do not target EU audiences. If you are a resident of the EU, please do not use this service.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or services. Any updates will be posted here with a new "Last updated" date. Material updates may also be communicated via email or in-app notice.

Material changes will take effect 30 days after posting unless otherwise required by law.

13. Contact Us

If you have any questions or concerns about privacy or data handling, contact us at: